We've been paying $31.24 for our Internet service with Hawaiian Telcom and another $27.02 for our basic land line with no frills. Works out to $58.26. We've been watching all these ads for Internet service for $24.99, etc. Hawaiian Telcom is in competition with Road Runner and I don't know who else. When we bought into our service for the $31.24 (for life) price we thought we were getting a good deal. I wanted to call to see if we could get the better price, but I saw someplace that the better price was not applicable for those who were already signed up. I gave up disappointed.
This weekend, my brother and sister-in-law mentioned that they were getting a great Bundle deal where they were going to pay about $100. for phone, Internet and cable.
Then I saw an ad on line from Hawaiian Telcom about the Bundling deal. That clinched it! I decided to call and ask them if I could better our monthly charges or should I switch to another carrier and then try to come back.
I called 643-0812 expecting to be unhappy, but wanting to give it a shot. I spoke to a very friendly, cheerful fellow named JC. He told me that I was presently paying for an ala carte service. However, for the speed of Internet service I was getting plus the phone I could Bundle them and pay $56.80. Ooooookaaay.... So that's only a $1.46 savings, but what the heck! It's still a savings!
"But wait!" says JC. "Not only do you get your Internet and phone service, but now you ALSO get call waiting and caller ID and....."
"OK, sign us up," I tried to tell him.
"But wait!" chuckles JC. "You also get unlimited 411 (Information) calls." JC said we don't get the cable bundle in our area yet, but it'll be coming. I told him about our antennae in the attic. He was ummm... a little surprised.
One problem. We don't have a phone with the Caller ID feature so we're going to have to go get one. "Just go to the garage sales," said JC. "You can find them for cheap."
Turns out we get 13 additional calling features from the basic plan we had before. He's going to send me a booklet explaining what they are.
One thing I learned from this experience is that you should always check with your utility companies to see if you can get a better price. It never hurts to ask.
You might meet someone like JC.
But wait... Doggone it! I forgot to ask if they give Senior discounts. Juuust kidding.
Then I saw an ad on line from Hawaiian Telcom about the Bundling deal. That clinched it! I decided to call and ask them if I could better our monthly charges or should I switch to another carrier and then try to come back.
I called 643-0812 expecting to be unhappy, but wanting to give it a shot. I spoke to a very friendly, cheerful fellow named JC. He told me that I was presently paying for an ala carte service. However, for the speed of Internet service I was getting plus the phone I could Bundle them and pay $56.80. Ooooookaaay.... So that's only a $1.46 savings, but what the heck! It's still a savings!
"But wait!" says JC. "Not only do you get your Internet and phone service, but now you ALSO get call waiting and caller ID and....."
"OK, sign us up," I tried to tell him.
"But wait!" chuckles JC. "You also get unlimited 411 (Information) calls." JC said we don't get the cable bundle in our area yet, but it'll be coming. I told him about our antennae in the attic. He was ummm... a little surprised.
One problem. We don't have a phone with the Caller ID feature so we're going to have to go get one. "Just go to the garage sales," said JC. "You can find them for cheap."
Turns out we get 13 additional calling features from the basic plan we had before. He's going to send me a booklet explaining what they are.
One thing I learned from this experience is that you should always check with your utility companies to see if you can get a better price. It never hurts to ask.
You might meet someone like JC.
But wait... Doggone it! I forgot to ask if they give Senior discounts. Juuust kidding.
