Solar Panels are popping up all over in our area. It's very nice to see. Sunetrics put up our panels about a year and a half ago and it's been working as expected and we're very happy about that. They said they would put up panels that would be sure not exceed what our needs were. We were advised not to overproduce power because it would be given to HECO (Hawaiian Electric Company) to keep without reimbursement. And it's true. The panels did definitely give us less than what we needed, too much less. For some reason our usage must have also gone up a bit so we thought we'd put up a few more panels.
We sent our Sunetrics salesperson an e-mail. No response. We called their office and left a message. No response.
When we were deciding how many panels we should put up, Sunetrics said we shouldn't worry because we could just call them and they'd put more up.
We recommended them to our friend, Ed this past year who got a quote from them. The Sunetrics estimate came up much, much higher than the others. When Ed called to ask for an explanation he got no response.
We were at a Senior Fair and talked to a HECO person there and mentioned Sunetrics to them. He mentioned how he'd gotten the same sort of higher than everybody else quote for his own home. He was also told that Sunetrics is now moving toward bigger fish. They do things for larger companies now so they prefer not working for smaller home owners.
This has me worried. If anything goes wrong, I suppose we won't be able to count on them. What a sad thing. I'm sorry I recommended them to people.
I suppose this is what happens when a company is too successful.
We sent our Sunetrics salesperson an e-mail. No response. We called their office and left a message. No response.
When we were deciding how many panels we should put up, Sunetrics said we shouldn't worry because we could just call them and they'd put more up.
We recommended them to our friend, Ed this past year who got a quote from them. The Sunetrics estimate came up much, much higher than the others. When Ed called to ask for an explanation he got no response.
We were at a Senior Fair and talked to a HECO person there and mentioned Sunetrics to them. He mentioned how he'd gotten the same sort of higher than everybody else quote for his own home. He was also told that Sunetrics is now moving toward bigger fish. They do things for larger companies now so they prefer not working for smaller home owners.
This has me worried. If anything goes wrong, I suppose we won't be able to count on them. What a sad thing. I'm sorry I recommended them to people.
I suppose this is what happens when a company is too successful.








