Bed Update...continued!

A year ago we bought 3 beds for our master bedroom, a guest room and my mom. They felt firm enough at the military BX furniture store but once they were delivered, they didn't feel the same. There was no "comfort guarantee" so we were stuck with the beds. We ended up giving one away because it was just too soft for me since I'm a stomach sleeper. My mom didn't like hers either so we switched her bed with an older but firmer mattress that she preferred.

Since that time I feel like we've tried dozens of mattresses at different stores afraid to make the final decision. After much thought we finally settled on a latex bed which is supposed to spring back much more quickly than memory foam... or so we thought.

At America's Mattress, Chris, one of the owners happened to be on hand to help us at his store. He said he had the Serta Vera Wang Tranquility mattress at his home and he thought it was great. It did seem firm at the store although it had some softness which Chris said we would like.

It was delivered in a week. After the first couple of nights, I was noticing a depression in the mattress and couldn't understand why since the latex was supposed to spring back! Art said he thought it was fine.

I e-mailed Chris and he talked to the Serta people who said there would be a tiny depression which is normal because: "the latex will not get body impressions, however, the Tranquility has convuluted foam and Body Loft foam in the quilt which give it some softness. Slight body impressions are normal and supposed to occur as the material mold to your body's impressions."


Later I was noticing more of a depression which gave me the feeling that I was rolling off the peak in the middle of the bed.

I e-mailed Chris and he said I should try rotating the bed. That's when I noticed that the side Art had been sleeping on did not have as big a depression as my side. He is heavier than I am so how could that be?

I e-mailed Chris yet again and he came to our home with the Serta sales manager. I'm just thrilled that he stands behind the products that he sells.

They confirmed the depression in the bed. Chris actually got on the bed and said he definitely could feel what we were talking about. I'm just relieved I wasn't crazy after all about having that sinking feeling at night.

They told us to come back to the store and decide which firmer mattress we would like. Then they would swap out our defective mattress. They also said they would keep trying until I was satisfied.

I really think that's great.

This is certainly a decision we'll keep sleeping on.